Return/Exchange Policy

We will only accept exchanges/store credit on any unworn, unused items that are not described as final sale. Items will only be eligible for store credit within 14 days of purchase. Tags must be attached and items must be in the condition you received them.

Customers are responsible for the shipping costs for returns unless we are at fault. For example, if customer receives the wrong item or damaged item.

If your item is defective, we will issue you a store credit or a refund. 

Please note that all stickers, accessories, custom/personalized items, and marked down merchandise are final sale.

For an exchange/store credit, please email us at info@shopjillmarie.com and include your order number.